Frecquently Asked Questions

1. Is there (in the lagoon) motion of waves? Could I become
sick with dizziness (motion-sickness)?

NO. The lagoon is surrounded by the mangrove trees that protect it from the wind and
because of that you will feel as if you were in a lake. Top page

2. Any danger of sharks, crocodile or other dangerous animals?

Definitively not. The most dangerous animals that you could face there are mosquitoes insects.
Before beginning the trip, we protect you from them so even the mosquitoes will
not represent a difficulty to enjoy the journey. The lagoon is completely safe. Top page

3. How I must be dressed?

As comfortable as possible. Remember that Puerto Rico is a tropical island. Top page

4. What about elderly people? Could they enjoy the trip?

Sure. They will enjoy the trip as a teenager. Top page

5. What to do if you have to cancel the trip.

Tours are not refundable if cancelled under 48 hours of the trip date. Up until 48 hours,
until check-in time, you may do any changes or cancellations that you prefer, all without
any penalty. All you must do is e-mail or call us. Cancellations made within the
described term, no shows, or guests missing the departure time will receive full charge.
If we cancel a tour due to weather, you will not be charged. We do all the determinations
about weather cancellations, so please, don’t do the mistake of deciding that you are
not going to come because you think the weather might not be acceptable, because
you will be charged if the trip goes out. Top page